Missed call recovery, automated booking, review generation, and job follow-up — built for the businesses where every unanswered call is a lost job.
Book a Home Services GHL AuditHome service businesses live and die by phone responsiveness and Google reviews. A homeowner with a leaking pipe or broken AC isn't shopping around — they're calling down the list until someone picks up. GHL lets you catch every call (even the ones you miss), automate the booking process, send job confirmations and reminders, and trigger review requests after every completed job — so you never lose a customer to a missed call and your Google profile builds itself.
Techs are on-site, office staff is overwhelmed — calls go to voicemail, and the customer calls your competitor instead.
Happy customers rarely leave reviews on their own. Without a system, your Google profile stays thin while competitors build theirs.
Jobs get booked but homeowners forget or cancel without notice, leaving gaps in the schedule and wasted drive time.
Past customers who need seasonal maintenance or follow-up work never hear from you again — they call whoever shows up in Google next time.
Every missed call triggers an instant SMS: "Sorry we missed you — how can we help?" Keeps the lead warm until someone can call back.
Service-specific booking pages so customers can schedule directly — with automated confirmation and reminder sequences.
Automated post-job SMS asking for a Google review — sent at the moment satisfaction is highest, right after the job is complete.
Automated campaigns for seasonal services — HVAC tune-ups in spring/fall, gutter cleaning in autumn — sent to past customers before they think to call someone else.
After-hours call handling that books jobs and captures caller details.
Automated post-job review requests to build your Google profile.
Website chat that captures service requests and books estimate calls.
Job confirmations, reminders, and post-service follow-up on autopilot.
Track every job from estimate request to completion and payment.
Missed call text-back, appointment reminders, and seasonal outreach.
Instant SMS sent when a call goes unanswered, keeping the lead engaged.
Automated confirmation at booking, plus SMS reminder the morning of the service.
Google review request sent via SMS within hours of job completion.
Automated outreach for recurring services — AC tune-ups, furnace checks, gutter cleaning.
GHL covers CRM, booking, follow-up, and review management. For dispatch-heavy operations with route optimization, you may keep your field service tool and connect it to GHL for the marketing and communication layer.
Within seconds of the missed call. The workflow triggers immediately when the call goes unanswered.
Yes — GHL supports sub-accounts for each location with separate pipelines, phone numbers, and review profiles while keeping centralized reporting.
Book a free audit — we'll show you exactly how many leads you're losing and how to catch them automatically.
Book a Home Services GHL Audit