We design and build the trigger-action logic that turns your GoHighLevel account from a CRM you log into, into a system that works without you.
Book a Free Workflow AuditMost GHL accounts have workflows — but most are shallow: a tag gets added, one email goes out, nothing else happens. We build at a different level: branching logic, conditional wait steps, internal task creation, multi-channel follow-up, and automation-to-automation handoffs — engineered to match how your business actually operates, not a generic template.
Follow-up depends on a human remembering to do it — so it doesn't happen consistently.
Anything unexpected — no answer, wrong number, partial form fill — falls through the cracks.
Internal notifications, task assignment, and status updates are done by hand instead of triggered automatically.
Built once, never revisited — they no longer match how the business actually runs today.
Before touching GHL, we map every decision point in your actual sales/fulfillment process on a flowchart. Automation built without this step is why most workflows feel generic.
We identify every entry point — form submission, tag added, appointment status change, pipeline stage move, inbound call, missed call, purchase — and design what should fire from each one.
If/else conditions, wait steps tied to business hours, goal steps that exit a contact from a sequence the moment they respond — not linear, one-path sequences.
Task creation, round-robin lead assignment, Slack/email alerts to your team, and pipeline auto-updates so your staff isn't manually moving cards.
We run test contacts through every possible path — including edge cases — before a workflow goes live, not just the main path.
Every workflow ships with a plain-English map of what it does, so your team isn't dependent on us to understand your own system.
A real estate client's lead form triggers one welcome email. If the lead doesn't book a call within 3 days, nothing happens — the lead just sits in the pipeline until someone manually notices.
Form fill triggers immediate SMS + email. No booking in 24 hrs triggers a second nudge. No booking in 72 hrs creates an internal task and moves to "needs follow-up." If the lead books at any point, every pending step cancels instantly via a goal step.
Depends on the audit — we keep what's working and rebuild only what's broken or missing branch logic.
Most businesses see their core follow-up automation live within a week of the mapping session.
Yes — everything is documented and built using clean naming conventions so your team (or ours, under a retainer) can extend it later.
Let's map what's actually happening (and not happening) in your account.
Book a Free Workflow Audit